cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
417 Views
Message 1 of 13

Renew Now. With a landline?

My contract is ending and I'm happy to have the same package as previously (Full fibre 100 + landline PAYG).

I have received an email from BT which says the "Best deal for your current package is £29.99/month"

If I click the "Renew Now" button am I committed to BT at that stage or can I still change my mind?

I'm asking because the "what you are already getting" text makes no mention of my landline (which I want to keep) and I am concerned that the cheap £29.99/month excludes my landline.

0 Ratings
Reply
12 REPLIES 12
407 Views
Message 2 of 13

Re: Renew Now. With a landline?

you will still have the 14 day cooling off period



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
403 Views
Message 3 of 13

Re: Renew Now. With a landline?

How does the offer of £29.99/month compare with what you're currently paying?
If there's not much difference between the two you're probably best letting the contract expire and go onto month to month billing.
If you call BT to get a reassurance that your landline will be retained, you'll probably get the hard sell to move you to EE and, as a number of other posters on this forum have reported, this often doesn't end well!
0 Ratings
Reply
396 Views
Message 4 of 13

Re: Renew Now. With a landline?

I'm currently paying £49.42/month. The offered drop to £29.99 is so big, it's worrying me that something is missing.
0 Ratings
Reply
387 Views
Message 5 of 13

Re: Renew Now. With a landline?

Definitely sounds iffy.

PAYG landline only accounts for about £3/m though.

0 Ratings
Reply
381 Views
Message 6 of 13

Re: Renew Now. With a landline?

Yes, @licquorice, that's my thinking. Seems too good to be true.
My concern was if I clicked "renew now" will there be an option to add my landline if it's been left off the BT offer or will I have to cancel everything under the 14-day rule and start the whole process again?
0 Ratings
Reply
377 Views
Message 7 of 13

Re: Renew Now. With a landline?

As I said, even if it has been left off it will only be another £3/m in any case.

0 Ratings
Reply
372 Views
Message 8 of 13

Re: Renew Now. With a landline?

@grahamm1 

You may lose your phone number in the process, so just stay on a rolling month contract, as I suspect it will end up costing you more in the end, as they will want you to move to EE and try and sell you extras.

0 Ratings
Reply
313 Views
Message 9 of 13

Re: Renew Now. With a landline?

From mine & a couple of other's recent experience, it almost certainly excludes telephone. But as already said, PAYG is only £3-5 even if it is missing. When I clicked through my offers I was taken to a checkout page where the PAYG I already had was now an added extra. But with the potential saving you're still quids in.

Although there have also been a few reports lately that when you get to checkout, the price doubles!

I can no longer check as my offers disappeared when I placed my order with Sky.

238 Views
Message 10 of 13

Review : Renew Now. With a landline?

FWIW.

I'm getting the 'Special Offers 4 You', attempting to get me to renew early. Why ?
I looked at the calculations, and the total is at least £5.00 more, depending on Call Package.
On Call Packages, I'm offered PAYG or UNLIMITED MINUTES. What happened to 700Minutes, still in the current BT Consumer Price Guide.
Why is 700minutes advertised; if, it's not available ?
This offer, doesn't instill any confidence in it's credibility. It looks like the offer was compiled by a Dyscalculia AI Robot, in development.
RETIARIUS ¦ NETMANRETIARIUS ¦ NETMAN

0 Ratings
Reply