Renewal

[Roz2]

Hi, I received an email about my contract renewal and have been offered various deals all can be added to my basket, I just want to remain with the package I have already but I see no option to press to do this. Will it just continue as now if I don’t pick a new deal ,like a rolling contract? Do I need to do anything?.

thankyou

[gg30340 · Accepted solution]

If you do nothing you will go onto a rolling 30 day contract but you will lose any discounts that you may have for being in a Fixed Term Contract.

You would be better to call BT Billing 0330.1234.150  and see what the can offer.

[Kodikid]

Two years ago you probably bagged yourself a cracking deal 

That deal ends when your contract ends 

Sounds like it's not going to be repeated 

Start the hunt for a new deal

[iniltous]

The personalised deals shown are not the only deals  available, although in my case there was the same speed package shown when I renewed , if you want to stay on the speed etc you are currently one , call BT if it’s not on your offers page on My BT  , just because the selection of offers to you on there doesn’t include the one you want doesn’t mean it’s not available.

Renew this month and you miss the April £4 broadband increase , but assuming a 24 month deal you will get the April 2027 ….generally it’s £5 more to be out of contract once a deal expires plus the £4 April increase should you do nothing , that’s an easily avoided £9 increase .