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Nathanc
Aspiring Contributor

on ‎17-05-2026 21h19

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Message 1 of 2

Retention Offer

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I was on the brink of switching to Sky Broadband due to the price difference between Sky and BT. As I was about to step forward, I received an email from BT saying they want me to stay and offered me a deal that I would accept. Clicking the link from my email took me to my offers page but the new price wasn't there, the old renewal price was. Is there a lag? Should I wait? Don't really have the time to call 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎17-05-2026 21h34

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Message 2 of 2

Re: Retention Offer

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Only way to check offer is phone retentions 08007831401



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