Return Equipment

[kstatha]

Hello.  I need another BT returns bag and despite following the online instructions (''if you need another bag'') am not able to request one.  Help - thanks!!

[gg30340]

Call BT Customer Services on 0800.800.150 and ask them to send you one.

[kstatha]

Have called that number, its not clear which direction to go from the options BT provides....thoughts, thanks?

[gg30340]

Try option 1 and they will put you to the correct people.