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Message 1 of 4

Return Equipment

Hello.  I need another BT returns bag and despite following the online instructions (''if you need another bag'') am not able to request one.  Help - thanks!!

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Message 2 of 4

Re: Return Equipment

Call BT Customer Services on 0800.800.150 and ask them to send you one.

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Message 3 of 4

Re: Return Equipment

Have called that number, its not clear which direction to go from the options BT provides....thoughts, thanks?

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Message 4 of 4

Re: Return Equipment

Try option 1 and they will put you to the correct people.

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