cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
309 Views
Message 1 of 6

Return Kit link?

Go to solution

Where is the link to request a return bag?

 

I have left BT. I got an email that I should go online, log in to my account and request a return bag but cannot find the link anywhere.

0 Ratings
Reply
5 REPLIES 5
291 Views
Message 2 of 6

Re: Return Kit link?

Go to solution

There is not a link. BT in their usually way have forgotten to add one.

A moderator will post on this thread and offer to send you one.

283 Views
Message 3 of 6

Re: Return Kit link?

Go to solution

A link is supposed to appear in MyBT when equipment return is required but sadly it rarely does and no matter how many requests of this kind there are on this forum it seems that BT do Sweet Football Association about it.

269 Views
Message 4 of 6

Re: Return Kit link?

Go to solution

Hi @Mobeer 

Have you checked your My BT home page on the website? I was asked to return some equipment and this appeared on my home page.

BB108286-DD96-41F8-81B9-028524BCA874.jpeg

0 Ratings
Reply
252 Views
Message 5 of 6

Re: Return Kit link?

Go to solution
The link has now appeared for me - though only on desktop not on mobile.

Requested a bag, though will have to chase BT on why they seem to want equipment with different serial numbers to what I have.
0 Ratings
Reply
246 Views
Message 6 of 6

Re: Return Kit link?

Go to solution

Hi @Mobeer,

It's good to see that you've been able to order the returns kit.

If you need any help with the returns, drop a reply on my private message and we'll look into it for you.

Thanks
DanielS

0 Ratings
Reply