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Message 1 of 5

Return bt kit

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I nned to return bt kit

still i didn’t receive any bag or label

 

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Message 2 of 5

Re: Return bt kit

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If you call BT 0330.1234.150 you can request that they send a returns bag out to you.


Make sure you keep a copy of your Proof of Posting and if possible take a photograph of it in case you somehow lose the paper copy.

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Message 3 of 5

Re: Return bt kit

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How to request 

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Message 4 of 5

Re: Return bt kit

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@Seenamaryphilipwrote:

How to request 


Ask.

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Message 5 of 5

Re: Return bt kit

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You can:
Call customer service on 0330 1234 150
Text HELP to 61998
Text LABEL to 61996
Or request via your my BT account