<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I returned my previous Broadband hub and tracking shows it was delivered on 24th July. On checking my last bill, there is no record of this being returned/credited. Should I see an entry on my bill to reflect this?
