Hi, Returned TV mini box on 18 March, delivered to you on 20th March,
Text from you saying rember to send back, enter tracking number if you have - I did
Text from you saying item recieved records will be updated. - Great
Now another text and email saying return the kit or £75 charge - What!!
I have pod and tracking info
What next ??
If you call BT 0330.1234.150 with your Proof of Sending or your Proof of Receipt they can update your account.