I want BT to stop harassing me about an old hub I returned on 17/09/2022 that was delivered to BT Returns on 22/09/2022. BT are keen to tell me that they are about to charge me - wrongly, obviously - but their texts, emails and website are totally useless and unhelpful about how to demonstrate the kit has been returned and delivered. I thought I didn't have time to phone, but the process to log a query has been even more long-winded. Has anyone else had any success in similar circumstances?
