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Message 1 of 2

Returning Equipment

I’ve recently closed 2 x BT residential phone/broadband accounts:

I have so far received only one bag for returning equipment and I’m not sure which account it pertains to. Should I put all the equipment for both accounts in the same bag, or is there another one on its way?

Many thanks.

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Message 2 of 2

Re: Returning Equipment

Hi @JimLondon1,

Welcome to the community and thank you for posting. If you send me the details, I'll make sure the returns bag is sent out for the correct account. 

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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