Hi everyone I have been asked to return my bt equipments and I have already returned them as they instructed but today i have been charged £110 from BT for not returning it I have sent it back in November and this unexpected payment is gonna affect my rent payments what's the best way getting my money back please help
Thank you all
If you call BT 0330.1234.150 with your Proof of Sending or your Proof of Receipt they can update and credit your account.