Returns Label For BT Halo 1 Hub

[CoopsLEC]

Hi I'm leaving BT in March and I've received an email stating I need to return the BT Halo 1 hub, however I can't find the link to get the white bag and print off a returns label, please can anyone help?  Thank you Lucy.

[VeteranISPUser · Accepted solution]

Hi @CoopsLEC 

BT will automatically send you one with the label in the post. You should note that there is no such thing as a BT Halo 1 Hub. It is a BT Smart Hub, Halo 1 is purely an add on benefit.

[CoopsLEC]

Ahh okay thank you 😊