Reward card

[elliott607]

I can’t get my £70 reward card it won’t let me get through online it goes to basic screen can’t get through on telephone How do you get it ??! 

[Keith_Beddoe]

@elliott607 

Welcome to this user forum for BT Retail phone and broadband customers.

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

See https://www.bt.com/manage/bt-reward-card/

[JohnC2]

Hi @elliott607, welcome to the forum and thanks for posting.

Do you have more than one account showing under your BTID as that could be the cause?

Cheers

John