Ive Signed up recently and should have 6 months gamepass but there is no option anywhere to access it and when i click to upgrade to gamepass ultimate it takes me back to my products ! but still doesnt show gamepass !
Hi @robdw1979
Welcome to the BT Community and thank you for your post! I have moved your post to create your own discussion as the thread you posted on has already been marked as solved.
I am sorry for the problems you're having claiming for your Xbox Game Pass. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Thanks,
Robbie