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robdw1979
Beginner

on ‎07-10-2023 19h10 - last edited on ‎08-10-2023 10h24 by

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Message 1 of 2

Signed up and can't claim Xbox Game Pass

Ive Signed up recently and should have 6 months gamepass but there is no option anywhere to access it and when i click to upgrade to gamepass ultimate it takes me back to my products ! but still doesnt show gamepass !

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RobbieMac
Moderator-Retired

on ‎08-10-2023 10h26

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Message 2 of 2

Re: Signed up and can't claim Xbox Game Pass

Hi @robdw1979

Welcome to the BT Community and thank you for your post!  I have moved your post to create your own discussion as the thread you posted on has already been marked as solved.

I am sorry for the problems you're having claiming for your Xbox Game Pass.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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