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Chris47
Beginner
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Message 1 of 3

Still not received Reward card

Can someone help me with my reward card claim? I claimed my £70 Reward card on the 6th April. I have received a message saying I would receive it shortly on the 7th May. I have heard nothing else since. I have contacted bt@purecard.com and they said they haven’t received an order. Please help.

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MandyF
Moderator
Moderator
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Message 2 of 3

Re: Still not received Reward card

Hi @Chris47,

I'm sorry to hear you haven't received your voucher.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers 

MandyF

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Chris47
Beginner
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Message 3 of 3

Re: Still not received Reward card

Thankyou Mandy

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