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Message 1 of 3

Switch over promise?

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I'm trying to find out more information about a statement I saw when signing up for bt broadband last year. It was concerning switching over to fttp when it becomes available? 

Anyone know any info on this? Ideally I don't want a new contract.

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Message 2 of 3

Re: Switch over promise?

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Are you thinking of BT Halo 3+?  It offers a "free upgrade to full fibre 100" when it becomes available in your area.

I had FTTC with Halo 3+ until last month when full fibre finally became available.  I had the offer to move to FF 100 in My BT, but chose to go to FF 900 instead for £1 more per month.  I had to start a new contract for the FF 900; I don't know if you need to do the same for the FF 100.

 

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Message 3 of 3

Re: Switch over promise?

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Thanks, you just reminded me. Then I found the same info on a screenshot 

 

Full Fibre Promise
Your broadband package includes our Full Fibre promise. We'll let you know once Full Fibre is available at your address and offer you a free upgrade to Full Fibre 100 if you recontract. Find out more about Full Fibre.

I'll mark as solved.

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