I can't say I understand it either. The engineer was working outside our property when our neighbour came out and said their TV reception had stopped working. When ours was checked, we also couldn't get a tv reception. The OR went into their property and confirmed that he had caused the issue (and ours too). He put in a call to report the issue but nobody has contacted them and the number the OR Engineer left has a recorded message to say it was no longer in service.
It's a standard although older semi so nothing unusual about the property. All the cables have been in place since well before we moved here so not sure how this was all set up or why it was done this way.
It's now been reported to Virgin so hopefully it will be repaired soon.
