Hi. I have a very expensive Halo+ 3 and TV deal and need to cut down my costs as much as possible. I’m out of contract so I want to start again with a much more basic package. I looked at moving to Sky and liked the deal, but not the reviews.
So I used a neighbour’s address to see what I could get as a new customer. Fibre 1 and the TV package that was almost the same came to a little more than half what I’m paying now. I went through to the ‘if you’re thinking of leaving’ department and they could not offer that deal to me - the deal that my neighbour could get if they signed up today. They wanted to tinker with this and that, keep me on Halo etc
Long story short, I said cancel everything and I’ll start again.
So my current service ends on 7th Aug and I want the new service up and running as near to 8th of Aug as I can. Can I order the new package and specify a connection date? If not how long is it usually between order and activation? And can I order the new package before the old one ceases to minimise down time?
Thanks
Marco
