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[imalrightjack]

How do I get this to work?

[Keith_Beddoe]

See this thread https://community.bt.com/t5/Bills-Packages/Content-partner-section-is-missing/m-p/2385870#M169661

[imalrightjack]

I’ve waited 14 days (actually many weeks more). I’ve followed the steps I’ve seen elsewhere and nothing. 

[Keith_Beddoe]

Select the 'message now' option on this link https://www.bt.com/help/contact-bt/account-and-billing/broadband to have a live chat with a billing guide, they should be able to help.

This is just a customer to customer help forum, everyone here, including myself, are just customers and will not be able to deal with any issues relating to your account.