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Anonymous
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Message 1 of 5

Topcashback Declined

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My order has recently been processed and installed. The Topcashback tracked but then got declined. I've raised a claim. Can you please help?

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Message 2 of 5

Re: Topcashback Declined

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I had the same issue when I signed up. Thankfully one of mods on here was able to get it resolved.

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Message 3 of 5

Re: Topcashback Declined

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Hi @Anonymous

Welcome and thanks for your post!

I am sorry that your Topcashback has been declined.  We'll be able to check what happened.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Message 4 of 5

Re: Topcashback Declined

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Hi @Anonymous 

Thanks for sending us your details, I'm pleased I've been able to get this resolved for you.

I'll close the complaint as resolved, should you need any help in the future please post back here in the Community.

Thanks

Stuart

 

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Message 5 of 5

Re: Topcashback Declined

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My cashback has also been declined, what do i need to do and who should i speak to?

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