Two account IDs

[isotopicspin]

Hi,

As per a number of other posts on here I have recently returned to BT after many years away and now have 2 account IDs, how can I remove the old and unwanted one?

[DanielS]

Hi @isotopicspin,

Welcome to our Community.

This isn't something that can be done at your end. I can get my team to pick this up and get everything sorted for you.

I'll send you a private message that you can reply back to us on.

Thanks
DanielS 

[NeilO]

@isotopicspin Many thanks for speaking with me today, the old account has been deleted from your MyBT account.

Neil