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Message 1 of 3

Unable to access bills in my BT

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Hi there

 

i cannot access my bills in my BT (no bills appear)- and the account number is different to the one in my emails. I did have to cancel an order and set up again whilst in the process of making my order.

 

I can’t actually see my full account number in my emails either as it is asterisked out. Is there a simple way to add my new account number to my email log in so I can access my bills?

 

any help would be greatly appreciated!

 

thank,

lee

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Message 2 of 3

Re: Unable to access bills in my BT

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If a moderator could reply to this and send me a message asap please that’d be very helpful. Thank you!

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Message 3 of 3

Re: Unable to access bills in my BT

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*ISSUE FIXED*

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