cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
441 Views
Message 1 of 2

Unable to verify email

I've been trying to login to My BT account but each time I do it tells me "Your BT ID has not yet been activated." I click "resend activation email" and then it says "Sorry, this process could not be completed at this time. Please try later.".

 

I've been trying for multiple days and it wont work. Can someone please help me?

0 Ratings
Reply
1 REPLY 1
419 Views
Message 2 of 2

Re: Unable to verify email

Hi @arrx,

Thank you for posting. I'm sorry you haven't been able to complete the activation of your BT ID. Have you tried creating a BT ID using a different email address?

Thanks,

Paddy

0 Ratings
Reply