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Message 1 of 5

Unlinking Xbox account from BT/EE

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Have seen a few posts on here with the same issue which seems to be resolved by posting here and being sent further info on how to resolve. Gamepass trial has ran out and I would like to manage via xbox again please.

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Message 2 of 5

Re: Unlinking Xbox account from BT/EE

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Hi @royben1 and welcome to our community.

Thanks for posting about your Xbox game pass. I can get it unlinked for you. I'll need a few details so check your inbox for my message and drop me over a reply.

Cheers

David

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Message 3 of 5

Re: Unlinking Xbox account from BT/EE

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Hi David,

How long does this process usually take?

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Message 4 of 5

Re: Unlinking Xbox account from BT/EE

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Hi @royben1 It depends on how busy the Xbox team is, they have a 5 working response time but normally get to them before this.  

Thanks

Neil

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Message 5 of 5

Re: Unlinking Xbox account from BT/EE

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Thanks for letting me know this is sorted @royben1 

I'm glad I was able to help.

Cheers

David

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