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bellboy
Contributor

on ‎21-11-2023 17h33

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Message 1 of 3

Upgrade options online

 contract with BT is about to come to an end.... When I go into the options for upgrade screen online all I get is upgrade TV... Why can't I see any broadband re-contract options? Should this not all be available to arrange online??

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imjolly
Distinguished Sage
Distinguished Sage

on ‎21-11-2023 17h47

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Message 2 of 3

Re: Upgrade options online

Try phoning the retention team 08007831401 and see what you can negotiate.  Usually get better deal than online



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bellboy
Contributor

on ‎21-11-2023 18h08

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Message 3 of 3

Re: Upgrade options online

Yeah thats an option however I like to look at these things online... Just seems strange that nothing is showing for new broadband options???

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