<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
They tried that order still got cancelled. It's even been tried as a house move and that failed. Now my BT Complaints Executive has disappeared been 7 days now no contact and no way to get in touch.
Little update now my account error has been fixed I actually get personalised offers so I chose the full fibre one and so far (touching a forest of trees) the Openreach appointment is confirmed.
