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Message 1 of 2

Upgrading saga!

Hi

My current package runs out next week 

I've been sent offers via email and the same offers are listed on my account. When I try to renew I get an error about postcode not matching and get asked to call to make the upgrade. When I call they tell me the offer isn't available despite me seeing it on my account! I've tried twitter, I've tried chat and customer care and still can't upgrade.

 

Any suggestions?

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Message 2 of 2

Re: Upgrading saga!

I expect they want to sell you something more expensive, with extras you do not need 😉

You do not have to renew, you just end up on a rolling monthly contract, you do not get disconnected.

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