Viewing my bills

[Brisau]

I have received an email from BT advising that my latest bill is available. I log in to MyBT and as soon as I select an option  the log in screen appears, I log in again and the same thing happens

[imjolly]

have you tried using a different browser?

[Carlusha]

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@Brisauwrote:

I have received an email from BT advising that my latest bill is available. I log in to MyBT and as soon as I select an option  the log in screen appears, I log in again and the same thing happens

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That's what the MyBT app used to do on my iPhone and did for ages. Eventually it was fixed for all.

Are you accessing via your MyBT app or directly via a browser on your phone or PC?

[Brisau]

Yes, Chrome, Safari and Duck Duck Go.

[Brisau]

On my ;aptop, ab Apple Macbook Pro.

[imjolly · Accepted solution]

@Brisau 

then try contacting billing using message now and see if they can help you   https://www.bt.com/help/contact-bt/account-and-billing/broadband