Virtual Reward Card

[MonicaM]

Hi there I had my BT Broadband installed on the 27th of may however since purchasing on the 15th of May I have had emails and texts to claim my virtual reward card however whenever I try to do so it isn't working, any help with this would be appreciated.

[Keith_Beddoe]

This is just a customer to customer help forum, everyone here, including myself, are just customers.

https://www.bt.com/manage/bt-reward-card/

The only BT Employees are the forum moderators, who may offer to help.

Try calling 0330 1234 150

You can message BT using the "message us" links on the help pages. That is usually effective.

https://www.bt.com/help/contact-bt