Virtual reward

[tkv2020]

I have recently joined BT and am eligible for a £50 virtual reward but cannot find it anywhere on my account. I only signed up 10 weeks ago so should still be eligible. Please can someone help?

[PaddyB]

Hi @tkv2020,

Thank you for posting. Take a look at - How to Claim Your BT Reward for the steps you need to follow to claim the reward.

Give that a try and let me know how you get on.

Thanks, Paddy

[tkv2020]

Hi Paddy,

I can't see any reward available when I log in. Please can you help?

Thanks,

Tanvir

[DanielS]

Good morning @tkv2020,

We can look into this for you.

I've sent you a private message that you can reply back to my team through.

Thank you

DanielS