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Message 1 of 4

Virtual reward

I have recently joined BT and am eligible for a £50 virtual reward but cannot find it anywhere on my account. I only signed up 10 weeks ago so should still be eligible. Please can someone help?

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Message 2 of 4

Re: Virtual reward

Hi @tkv2020,

Thank you for posting. Take a look at - How to Claim Your BT Reward for the steps you need to follow to claim the reward.

Give that a try and let me know how you get on.

Thanks, Paddy

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Message 3 of 4

Re: Virtual reward

Hi Paddy,

I can't see any reward available when I log in. Please can you help?

Thanks,

Tanvir

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Message 4 of 4

Re: Virtual reward

Good morning @tkv2020,

We can look into this for you.

I've sent you a private message that you can reply back to my team through.

Thank you

DanielS

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