Visually Impaired users

[LouiseDiS]

Hello.

Please can someone advise me how to help our visually impaired clients manage their phones/bills etc. I get countless enquiries about how to navigate through automated calls, number options and general inaccessibility. 

Thank you

[Keith_Beddoe · Accepted solution]

@LouiseDiS 

Welcome to this user forum for BT Retail phone and broadband customers.

See https://www.bt.com/help/here-for-you