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Where is my bill payment history

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I had a bill default for not paying a bill in October, when I had a 30 day notice to be removed from bt broadband. This problem caused me not to get credit to buy a new sofa in January 2025. I used to be able to see my payments history but now this option to see my payments history has disappeared and I now cannot see if this 'default' has been removed from my credit file. What can I do about this?

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Message 2 of 2

Re: Where is my bill payment history

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contact the billing team using message now or phone cs 03301234150

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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