I want a minimum download speed of 51.9mbps and as an existing customer what is the best deal you can offer?
I have tried to contact bt on chat, but it’s not responding.
This is a customer to customer help forum and the only BT employees are the mods.
BT's prices and products are available on the website BT.com
usually it’s both. Hey ho, I’ll just cancel then. Chat not working, not calling. So no employees on board and no one to help.
How do you need help just to look at a web page!
Just because you want 51.9mbps does not mean that your line can support that speed.
You need to check what your line can support then order the one that you think is best for your needs.
As regards your comments " I’ll just cancel then" that is entirely your choice.