Wrong Delivery address

[kazkillian]

I used a comparison site which had my correct address on. The correct address was passed over. As you go through the process you have to enter an address, so I entered my correct address. Just for some reason the delivery address has it incorrect.

[kazkillian]

Same here, i have no idea. I think it could be because we share the same number against the same post code with another property. Just my number is preceded by the building name

[chrisjp]

Ahh...so the incorrect delivery address that you said in your first post that BT came up with, is almost the same as your address, as the same postcode and differs from your address by just not having a building name in it. Is that correct?
Could it be that the online form you filled in with your address wouldn't accept a building name?

[samueljjoachim]

Make sure your correct address matches official records (like postcode database). If needed, cancel the order and reapply once the address is corrected.