Hi I can't access my free 12 month
when was activation date of broadband? you need to wait at least 14 days cooling off period after activation before you can see 'content partners' in MYBT using laptop/pc not app
there are numerous posts like yours if you use forum search facility
Hi I had a email saying I could now access it it's on my app but then I have a message saying its down for maintenance
have you checked the other posts? you need to wait until the 14 day cooling off has passed
I'm having problems getting my 12 month Xbox Game Pass Ultimate @bt this is the message I keep getting please
Good morning @Kellyrichardson1977.
Have you been able to speak with our customer service team?
They can raise a webform to request the Game Pass which can take 7 working days.
Katie