<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Is there any chance I can get in on this as well? I claimed the 12 month offer and chose not to renew but my account is still locked by BT. I've got stacked credit but I'd like to get control back to Xbox directly.