Xbox game pass

[Boobooman]

Hi

I had BT BB installed today and I have received my email for the free 6 months game pass.

To get started, log in to My BT, head for the Content Partner section, and click Add Now.

I have spent an hr looking to setup is up and got no where! 

Am I missing something? Tried on both mobile browsers and app, read the sticky

Any help much appreciated.

Kind regards

Adam

[imjolly]

there are numerous posts like yours on forum using search

you need to wait until first bill paid and also need to log in to MYBT using a web browser not phone app

[Crimliar]

I didn't have to wait for the first bill, but it was four or five days after the install before the XBox offer became claimable in my MyBT!

[DavidM · Accepted solution]

Hi @Boobooman and welcome to our community.

Sorry you're not seeing the Xbox game pass. I can find out what's happening with this for you. Please check your inbox for my message and drop me over a reply with the details.

Cheers

david

[JohnC2]

Hi @Boobooman, I called earlier; sorry I missed you. I wanted to check that you've now claimed the Xbox pass ok. Please reply back and let me know if it's sorted or you still need help with this.

Cheers

John

[JohnC2]

Hi @Boobooman, I can see that you've now activated the the game pass ok from the email confirmation sent to you.

Cheers

John