You don't have accounts to manage issue

[Rita18]

Hi, I am trying to access an account via BTID but I keep getting the message in yellow 'You don't have accounts to manage'. I add the account number and the message appears in green advising it may take 5 minutes to update, but the account never appears? Thanks 

[JohnC2]

Hi @Rita18, welcome to the forum and sorry you're getting this error on your online account.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed.

Cheers

John