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Message 1 of 8

bill reminder

I usually receive a bill reminder at the beginning of the month , my last reminder was March, has BT stopped sending reminders? quite inconvenient.

 

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7 REPLIES 7
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Message 2 of 8

Re: bill reminder

Reminders are still being issued; I got the usual "Your bill is ready" email on the due date of 27 April.

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Message 3 of 8

Re: bill reminder

Hi @bontemps8, check that the bill alert hasn't ended up in your spam folder. 

Cheers

John

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Message 4 of 8

Re: bill reminder

Same here.

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Message 5 of 8

Re: bill reminder

I was getting two bill reminders a month, one used just a string of digits as the user name. One of the Mods was looking into it for me, now I don't get a message at all.

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Message 6 of 8

Re: bill reminder

Thanks for your quick reply let's hope I get the next bill.
regards
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Message 7 of 8

Re: bill reminder

noted and thanks
regards
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Message 8 of 8

Re: bill reminder

let's hope BT see this and start sending reminder again.
regards
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