Yes i'll probably give a call see if they will do anything. I'm not to bothered about email etc just cheapest package to get me on internet and feel i'm paying over the top a little.
If you call ask to be put through to retentions
Front line staff are not decision makers and can't deviate from "computer says no"
@Kodikid He's already been given the direct number for retentions so no reason to be asked to be put through. His D.V. may be a problem if going to Sky or Talk Talk as that is proprioty to BT Group.
£45 just for broadband is that ? No way i'd pay that if thats just broadband
Honestly, you literally only have to go to any price comparison website to see what other ISP’s are charging. Make sure though that you are comparing like for like. Also, if you’ve got additional equipment like Halo, you’ll be getting charged for that as well.
If it’s a phone line and ISP TV packages and any other gumpf that you want, then clearly you’re going to pay for it.
i pay £36 for broadband but the same at talk talk or sky would be £24 or £25
So, if you’re out of the 2 year contract, just switch especially if you can do without a phone line. It’s a no brainer. You can chat all you like to BT retentions but I bet at the end of it, you’ll be a new EE customer.
Well if i was sent to EE as a new costomer there cheapest deal 74mbs is all i need at £25-99 so that might be an option.
That sounds great! Just make sure if you call them, that you are clear about want you want.