broadband upgrade

[pricer592]

hi, i have just upgraded my bt broadband to the 67Mb fibre halo3 , when making the upgrade it shows that you get the hub2 , i have not received the new hub and still using the home hub , i know it still works but beleive that i should have got the hub2 , anyone have any ideas

[imjolly]

from reading the BT info there is no SH2 included with halo 3 only with halo 3+

https://www.bt.com/help/broadband/learn-about-broadband/bt-halo/what-is-bt-halo-and-how-can-i-get-it...

[pricer592]

looking at the offer on my bt it shows hub2 and hub2 plus wifi disk on halo 3 with complete wifi

[pricer592]

Less than new customer price
67Mb
Download speed
Fibre Halo 3
£0.00* extra a month
New monthly price: £43.70

Smart Hub 2
Smart Hub 2

67Mb download speed with 55Mb guaranteed minimum speed
14Mb upload speed
Stream video on up to 6 devices at once
24 month contract
See your 4 benefits

[licquorice]

Why do you want a Hub2? It is no better than your existing hub and you can't split the wifi bands.

[pricer592]

because i do no other reason

[licquorice]

Please yourself

[pricer592 · Accepted solution]

all sorted , now getting the hub2 and a wifi disk happy days