bt upgrade

[Lukas2]

I dont get email with confirmation for my 75f gift card  I order online on BT.com  My broadbank is working now over 2 months 

[DanielS]

Hi @Lukas2,

Have you tried claiming the reward card through our website?

Thank you

DanielS

[Lukas2]

Yes, I tried, they were supposed to contact me when it was on its way, but recently when I go to the website and the gift card is no longer available.

I got a message like below

 

[DanielS]

Thanks for getting back to me @Lukas2.

I'm going to send you a private message where you can reply back to my team through.

Thank you

DanielS