change to Broadband only contract

[Janet8]

My contract on  Halo 3 fibre is coming to an end.  I also have a landline which I paid for with line rental saver.  However last summer my landline was changed to Digital Voice.  Because I had paid for my telephone rental as an annual payment I decided to wait until my contract ended before asking to make any changes.  I don't use my home telephone that much any more,  I mostly use my mobile.  I had kept my home telephone as a backup, but now that it is 100% reliant on broadband and electricity,  it is less attractive as a backup.  I have rung BT twice to see if I can get a broadband only contract and they just say that it is not possible for me to have a broadband only contract.  The reasons they give me such as I am using BT cloud, don't make that much sense to me.  I am happy to scrub BT Cloud to be honest.  Has anyone else had this problem?

[imjolly]

You will need to start a new contract for broadband only as you need to terminate your broadband and phone existing contract.  Try phoning options team 0800800030 and see what you can negotiate 

[Janet8]

Thanks for your reply.  I have already tried phoning to get a broadband only contract when my existing one runs out but they say that I have one

[Janet8]

That should say cannot have a broadband only contract