There is nowhere on my BT to ask for a returns package as advised on the internet, so I rang to request one and still have not received any thing. Please help!!!
Solved! Go to Solution.
Welcome to the Community. It's great to see that you've joined up.
I am sorry that we haven't been able to get a returns kit to you. To get one sent out to you, I have sent you a private message with some details that I'll need. Reply back in your own time. It will take us a couple of working days before we can get back to you but we will.
Thanks for your help, I have sent the details you require.
Thank you for getting in touch.
I am sorry for the problems you've had ordering a returns kit. I have placed an order for you this morning. Please allow 7 days for this to be delivered.
I'll go ahead and close this off from here. If you need help or have a question in future feel free to come back on to the community as you're more than welcome.
Thanks for your help