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Message 1 of 5

returning defective wifi disc

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There is nowhere on my BT to ask for a returns package as advised on the internet, so I rang to request one and still have not received any thing. Please help!!!

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Message 2 of 5

Re: returning defective wifi disc

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Hi @Mike53,

Welcome to the Community. It's great to see that you've joined up.

I am sorry that we haven't been able to get a returns kit to you. To get one sent out to you, I have sent you a private message with some details that I'll need. Reply back in your own time. It will take us a couple of working days before we can get back to you but we will.

Thanks
DanielS

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Message 3 of 5

Re: returning defective wifi disc

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Thanks for your help, I have sent the details you require.

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Message 4 of 5

Re: returning defective wifi disc

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Hi @Mike53

Thank you for getting in touch.

I am sorry for the problems you've had ordering a returns kit.  I have placed an order for you this morning.  Please allow 7 days for this to be delivered.

I'll go ahead and close this off from here.  If you need help or have a question in future feel free to come back on to the community as you're more than welcome.

Thanks,

Robbie

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Message 5 of 5

Re: returning defective wifi disc

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Thanks for your help

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