whats happening??

[nolimitzz · Accepted solution]

Hi just went online and cancelled it as told them my mother won't allow it just yet.

 The guy asked why as it's the same price. I told him I pay for the broadband she doesn't use it but it's her property. He's cancelled it and told me I'll be on my existing deal which is £15 on a monthly rolling but by the end of 2025 copper will be turned off so I'll have to go along with it

Time bring this seems ok

 Thanks for your help

I assume I'm on monthly rolling as my 12 months ended on 5th Jan but if I log on and look it says my next month's price is £15 too

[Keith_Beddoe]

@nolimitzz 

Copper is NOT being turned off,  its the analogue phone network which is ceasing, and everyone will need to be on Digital Voice.

If you are on FTTC, you will stay on FTTC.

There is a lot of misleading information, and the adviser should know better.

[nolimitzz]

That's what I thought. Currently I'm in copper I get FFTC I'm on digital voice. There is absolutely no need to put me into FFTP if the speed I get is still going to be the same ( max 36meg on the social tariff) yet the guy kept insisting no by end of 2025 everyone has to be put in FFTP. Time being ive managed to cancel but I feel they are misleading people

[Keith_Beddoe]

There are many properties that are copper fed Direct In Ground (DIG), where it would be expensive and disruptive to swap to fibre, so copper will always be there.

I live in such a property, and have an ADSL connection direct from the exchange which is always powered. FTTC is available, but I do not need a faster speed, and do not want to rely on mains  powered equipment installed in an outside cabinet.

[nolimitzz]

I'm on FFTC but feels like FFTP is being forced upon me via mis information. For now I managed to cancel the renewal for 12 months and I'm on the same monthly rolling contract at the same price ( £15 social tariff)  let's see for how long. If the speed will still be 36 up 10 down on FFTP I don't see the need to move as I get that currently on FFTC

[iniltous]

If on FTTP you get the full profile speed , so that’s 40, 55 or 80Mb , depending on what profile the social tariff uses ( there are 2 used , the 80Mb one is the higher one , and either 40 or 55Mb the lower one )  , you would  have to check what the lower  social tariff profile is , but if you get 36Mb now , you would get 40 Mb or even 55Mb depending on what the lower social tariff profile is , after conversion to FTTP you get the full rate as there is no distance related reduction so if you get 36Mb now you would get better speed on FTTP 

[nolimitzz]

Im suppose to get max 36 down 10 up on the home essentials £15 tariff but my router always syncs  at 39.99 up 10 down so technically FFTP is of no use . Only 2 people use it we don't download large files or stream much .