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BT Cloud app for android not loading

I've been using the BT Cloud app on my android phone (Motorola Edge 20 lite running Android 12) for several years.

But now, the ap doesn't load - no error message, just an ever spinning circle.

Looking at uploaded content via my PC and the web interface, nothing has been backed up since 27 December 2023.

I have turned off the 'remove permissions' setting. I have uninstalled and reinstalled the ap.

Still no success. What next?

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