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Message 1 of 2

BT Cloud - multiple copies of photos

When i look at my BT Cloud account, for my desktop PC only, All documents are backed up "normally, but there are 4 copies of every photo that is help in "my pictures". No other devices are backed up to this PC, nor have any other versions of these photos been created, stored or edited.

Can someone help help understand this issue please, and how to resolve it

 

Many thanks

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Message 2 of 2

Re: BT Cloud - multiple copies of photos

has anyone any ideas on this one for me please?

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