I never really liked this service and as its closing, all I want to do is download my files to an external drive - this seemed to be going OK but when I went to check if there were any more files left on the BT cloud it decided to upload my files back to the cloud. I read here that as the service is closing it is not possible to upload files so whats going on. This is exactly why I stopped using this in the first place - its too confusing and very frustrating - I am using the app and it closes each time I select a folder to download and i have to clcik on it again to see whats going on. Rubbish.
