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MickyBinks
Aspiring Contributor

on ‎29-09-2024 18h05

306 Views
Message 1 of 7

EE-BTWIFI

Can anyone explain why all of the mobile phones in our family can no longer operate in BTWIFI Hotspots

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6 REPLIES 6
Katie_B
Moderator
Moderator

on ‎30-09-2024 15h20

214 Views
Message 2 of 7

Re: EE-BTWIFI

Hi @MickyBinks. 

Welcome back to the community. 

Are you connected to the Hotspot but unable to get online?

If you have problems connecting do you see any errors?

Katie

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MickyBinks
Aspiring Contributor

on ‎30-09-2024 21h15

182 Views
Message 3 of 7

Re: EE-BTWIFI

Katie.

Yes we are connected but unable to get online, this only happened since EE became a part of BT we are able to use other organisations networks when connected. 

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Katie_B
Moderator
Moderator

on ‎01-10-2024 12h11

159 Views
Message 4 of 7

Re: EE-BTWIFI

Thanks for confirming @MickyBinks. 

What does the Hotspot connection show as?

Katie

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MickyBinks
Aspiring Contributor

on ‎05-10-2024 21h13

79 Views
Message 5 of 7

Re: EE-BTWIFI

 EE-BTWIFI

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Lesley_W
Moderator
Moderator

on ‎06-10-2024 8h56

42 Views
Message 6 of 7

Re: EE-BTWIFI

Thanks @MickyBinks 

Is it asking you to log in when you connect?

Lesley

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gg30340
Distinguished Sage
Distinguished Sage

on ‎06-10-2024 19h17

11 Views
Message 7 of 7

Re: EE-BTWIFI

When you connect to EE-Wifi you should then be presented with a web page which is the landing page for EE-Wifi and you will be required to enter your BTID and password in order to complete the connection and access the Internet.

Is this what happens when you connect?

 

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