cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
306 Views
Message 1 of 7

EE-BTWIFI

Can anyone explain why all of the mobile phones in our family can no longer operate in BTWIFI Hotspots

0 Ratings
Reply
6 REPLIES 6
214 Views
Message 2 of 7

Re: EE-BTWIFI

Hi @MickyBinks

Welcome back to the community. 

Are you connected to the Hotspot but unable to get online?

If you have problems connecting do you see any errors?

Katie

182 Views
Message 3 of 7

Re: EE-BTWIFI

Katie.

Yes we are connected but unable to get online, this only happened since EE became a part of BT we are able to use other organisations networks when connected. 

0 Ratings
Reply
159 Views
Message 4 of 7

Re: EE-BTWIFI

Thanks for confirming @MickyBinks

What does the Hotspot connection show as?

Katie

0 Ratings
Reply
79 Views
Message 5 of 7

Re: EE-BTWIFI

 EE-BTWIFI

0 Ratings
Reply
42 Views
Message 6 of 7

Re: EE-BTWIFI

Thanks @MickyBinks 

Is it asking you to log in when you connect?

Lesley

0 Ratings
Reply
11 Views
Message 7 of 7

Re: EE-BTWIFI

When you connect to EE-Wifi you should then be presented with a web page which is the landing page for EE-Wifi and you will be required to enter your BTID and password in order to complete the connection and access the Internet.

Is this what happens when you connect?

 

0 Ratings
Reply